Returned merchandise must be shipped fully insured at the customer’s cost and in it’s original condition. Please call or email for return authorization before shipping any merchandise back. Just the same, if you find out that the guitar or gear doesn’t work for you, you can return it within 48 hours. We do not negotiate price after the sale. Please ask all questions, view all pictures etc, before purchasing.

Shipping charges paid by Andy Baxter Bass & Guitars Ltd are non-refundable. ( unless otherwise stated) If you prefer, you can arrange shipping via your own preferred carrier. Shipping costs are in addition to the cost of your guitars or merchandise. We are not responsible for VAT, duty or customs charges. Payable by consignee upon receipt of goods. With installment / layaway / deposit agreements all sales are final, no returns, no refunds and no exceptions. A 10% non refundable deposit will hold any guitar for 30 days. Andy Baxter Bass has the right to withdraw from any agreement and re list the item if payments are not made on the agreed dates. Within the first month a 5% fee is applied. A further 10% will be added each consecutive month thereafter. If the customer fails to do so or pulls out of an agreed deal after 1 month has elapsed from the date of the first payment, 10% of the agreed sale price is non refundable. Payments are to be made on the dates agreed.

Payment Options UK & International Customers I will consider part exchange, if it makes your desired bass a little easier to afford. You can always make an appointment with me and come and try some of the Bass guitars out first. If you are happy to buy over the internet, I will send you as much information about the bass guitar you're interested in as I can, and if you require more high resolution photos dont hesitate to ask.

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